Perguntas frequentes
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Pedidos
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Envios e Devoluções
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
By creating positive emotional associations with a brand, product, or environment, which can increase dwell time, customer satisfaction, and even purchase intentions.
Yes, pleasant fragrances can create a more relaxing and stimulating environment, which can increase concentration, motivation, and satisfaction in the workplace
Produtos
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Este é um exemplo de resposta que você pode dar. É bom ser o mais completo possível nas respostas, pois isso tende a melhorar a confiança geral.
Rinse hands after handling. In case of eye contact, rinse thoroughly with clean water. Do not ingest. If swallowed, rinse mouth with water to avoid vomiting. Seek medical advice in case of irritation or intoxication or call the poison control center at 1-800-222-1222. Keep out of reach of children and pets.
Avoid Direct Sunlight: Store fragrances in a cool place, protected from direct sunlight, such as a cabinet or drawer. Close the bottles tightly after use to prevent evaporation and contamination of the fragrances.
Do not add water; adding any amount will be enough to lose the aromatic efficiency of the fragrance, potentially causing irreversible damage to your diffuser.
Only use the fragrances in cold air diffusers. Add the pure fragrance directly into the bottle, do not add water. For better efficiency and a superior aromatic experience, use DEAROMA diffusers.
Our fragrances are made 100% with vegan essences, reflecting our commitment to the environment.
We do not conduct any type of animal testing.
About diffusers
The best choice is to determine the size of the space you want to scent. Environments with multiple partitions may require more than one diffuser for complete coverage. We offer different models with coverage areas designed for both larger and smaller spaces, catering to your specific needs. Check them out [here](link to diffusers page).
DEAROMA diffusers employ advanced nebulization technology using a cold atomization process (without generating heat), transforming the fragrance into nanoparticles in the form of a fine perfumed mist. These particles remain suspended for longer periods, ensuring efficient dispersal of the aroma in the environment.
Our diffusers are silent; they are designed to operate quietly, ensuring a peaceful and uninterrupted experience.
No, our diffusers do not heat up. DEAROMA diffusers utilize advanced nebulization technology using the cold atomization process.
Use fragrances specifically formulated for cold air diffusers, which do not require mixing with water. Adding any amount of water may cause irreversible damage to your diffuser. We recommend DEAROMA fragrances as they are formulated with an ideal viscosity to ensure greater efficiency of your diffuser, cost-effectiveness, and an unparalleled aromatization experience. Designed specifically for safe and consistent scenting.
All our diffusers are set up using Bluetooth technology, with applications compatible with IOS or Android systems.
With it, you can schedule up to 5 different operating times for the diffuser each day.
Yes, we recommend cleaning your diffuser every 2 to 3 months, so it can operate at its best efficiency and prevent wear and malfunction.
a) Turn off the diffuser from the power outlet.
b) Remove the fragrance reservoir bottle.
c) Take out the fragrance from the reservoir and set it aside. Store it in the same bottle you purchased the fragrance in, or use a clean and dry bottle with a lid.
d) Fill the reservoir with warm water and add 5% isopropyl alcohol.
e) Shake the bottle well and then rinse thoroughly. Repeat this process twice.
f) Let it dry completely, then add the fragrance back into the reservoir before starting to use the equipment.
Yes, all our diffusers come with a one-year warranty. If you have any questions or issues, simply call +1 407 946-3403 or send an email to support@mydearoma.com.
Delivery and return policies
The posting time is up to 48 hours after payment approval. After posting, the delivery time varies according to the selected product and the destination region. Our goal is to ensure that all orders are posted quickly and securely, arriving at their destination within the established timeframe.
Shipping options vary depending on your region and may include express, standard, or economy delivery services. We recommend checking the available options during the checkout process to select the one that best suits your needs.
After shipment, you will receive a tracking code from the chosen delivery service. This code will allow you to track the status of your order directly on the delivery service's website. Simply enter the provided code to check the current location of your package and delivery estimates.
The return timeframe for products is up to 30 days from the date of receipt of delivery. During this period, you may request the return of the product in case of dissatisfaction or quality issues. Upon receipt of the returned product, we will proceed with the refund or replacement as necessary.
To return a damaged product, please contact us immediately, providing details about the issue and photos of the damage. Our team will guide you through the next steps, which may include returning the product for inspection and replacement or refund. Email: Support@dearoma.com Phone: +1 (407) 782-7001
Our company follows the guidelines of the Federal Trade Commission (FTC), offering a refund and cancellation policy in accordance with regulations. Once the order is returned, we promptly arrange for the reshipment of another product or refund.
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